Amex debuts new lounge idea, reimagines lounge eating expertise

Metro Loud
6 Min Read


Twelve years since American Categorical opened its first-ever Centurion Lounge, the issuer has maybe its greatest information but for vacationers.

Amex is debuting an all-new lounge idea that can function in tandem with its present Centurion Lounges.

Dubbed “Sidecar by the Centurion Lounge,” these new boutique-style outposts might be devoted to the eating expertise and provide vacationers a quicker, extra intimate expertise than present Centurion Lounges.

Moreover, Amex is overhauling the eating expertise in any respect of its home lounges — each its present Centurion Lounges and upcoming Sidecar outposts — however extra on that beneath.

Although particulars are scant, Amex stated that the Sidecar outposts might be designed to resemble a speakeasy. The issuer will add Sidecar places to airports the place it operates present Centurion Lounges, which means that this outpost might assist alleviate overcrowding from present Centurion Lounges.

The main focus on this area might be on grabbing a fast chunk or drink in a premium area on the best way to your flight. In step with this theme, entry might be restricted to inside 90 minutes of your departing flight.

The primary Sidecar will open subsequent 12 months in Las Vegas, which is acceptable for Amex provided that Vegas can also be dwelling to the issuer’s first-ever Centurion Lounge.

Whereas Sidecar places will not boast many facilities, they are going to provide restroom amenities, in line with Audrey Hendley, the president of American Categorical Journey, who advised TPG in an interview that prospects worth gaining access to restrooms within the lounge.

“After we survey prospects, we ask them what they need within the lounge expertise. They need good meals, they need good Wi-Fi… in addition they wish to use the toilet, and so they wish to refresh in all types of the way. And I believe that is essential,” Hendley stated.

Each day E-newsletter

Reward your inbox with the TPG Each day publication

Be a part of over 700,000 readers for breaking information, in-depth guides and unique offers from TPG’s specialists

Journey perks: 9 home lounges which can be price going out of your method for

There is not any telling but the place else Amex could be planning to open a Sidecar, however Hendley stated that the providing is purposely designed for space-constrained airports.

“Proper now, we’re working via the idea, however as airports get busier, they do not essentially have more room [for full-size lounges],” she shared.

Except for the timing restriction, entry to Sidecar outposts will stay the identical as the remainder of the Centurion Lounge community.

By way of eating, Amex will introduce what it calls the Culinary Collective later this month, on July 29.

This new eating idea will roll out nationwide throughout all 15 U.S. Centurion Lounges.

Up to now, Amex has teamed up with a neighborhood chef to curate the menus at every of its Centurion Lounges. With the Culinary Collective, the issuer will introduce a hard and fast lineup of 4 cooks who might be on the helm of Amex’s in-lounge eating choices.

The listing of cooks consists of Kwame Onwuachi, Mashama Bailey, Mike Solomonov and Sarah Grueneberg.

Moreover, Amex is teaming up with Harrison Ginsberg because the lounge’s bar director, who is maybe most well-known for main considered one of New York Metropolis’s hottest cocktail bars, Overstory.

Regardless of the introduction of the Culinary Collective, Amex will nonetheless provide many regionally impressed lounge staples, resembling soups, salads and entrees. What’s altering, nonetheless, might be among the signature dishes in every lounge.

Moreover, there might be extra consistency throughout the Amex community when it comes to what you will discover to eat on the buffet. That is possible excellent news for vacationers who worth consistency. Nonetheless, for different, extra adventurous vacationers, it will not be as interesting as the present setup.

Be aware that Amex confirmed it will not be altering the eating idea at its Centurion Lounges; buffet service will nonetheless stay the first method that vacationers will get pleasure from their meals.

All of those investments come because the competitors for credit score card-branded airport lounges continues to warmth up. Whereas Amex had a virtually decade-long head begin, Chase and Capital One are closing the hole when it comes to constructing airport lounges that cardmembers truly wish to go to.

Curiously, the 2 massive opponents do eating in a different way — each provide some assortment of a la carte choices along with a buffet. Amex typically would not provide any a la carte eating, and I am a bit shocked that is not altering to maintain up with the competitors.

That stated, identical to Chase faucets into its in-house eating specialists at The Infatuation to assist curate the lounge’s eating choices, Amex is doing the identical now via its 2019 Resy acquisition.

Associated studying:

Share This Article