Learn this primary
Public data are one of many few ways in which felony justice reporters can study extra about what occurs in prisons, jails, youth detention amenities and ICE detention facilities. There are few different points of American life which might be so closed off from the general public.
More and more, entry to public data is underneath risk from the federal authorities. As information disappears from company web sites and FOIA officers are being fired, data requests on the state and native degree are much more pressing. It’s additionally essential to do not forget that federal felony justice information on vital points, akin to deaths behind bars, is already incomplete and tough to amass.
This toolkit will stroll you thru important analysis strategies utilized by Marshall Mission Employees Author Alysia Santo that may assist make your requests as strategic and detailed as attainable. And for those who’re engaged on a records-heavy felony justice story, you may request a session to debate the reporting hurdles you’re going through.

Determine the paper path
Take into account these important questions
The perfect data requests are a results of your pre-reporting on the processes and documentation associated to your investigation. For instance, for those who’re reporting on a selected incident, you may brainstorm an inventory of each company concerned that will have some sort of associated file, after which attempt to reply these questions:
- What paper path did the individuals or establishment go away?
- What particular type would the incident generate?
- Who does that type get despatched to internally?
- Who evaluations it?
- Who writes one thing about what they learn?
- Does that type get submitted to a different establishment?
- Does that type get entered right into a database?
- The place else would that file present up?
Assume a related file exists till confirmed in any other case
Some information factors merely don’t exist, however many do. They simply may not be housed in apparent locations. For instance, The Marshall Mission investigated legal guidelines that ban individuals with felony convictions from receiving sufferer compensation funds, which assist victims cowl prices akin to misplaced wages, hospital payments and funeral bills, however through the reporting course of, it turned clear that information can be laborious to come back by.
In circumstances like these, monitoring down the information you want requires going into “doc mode” to consider:
- How and why issues get written down
- How info will get handed round
- What doc may include no less than among the info you’re on the lookout for
Reporting this story required some primary details about the victims, together with their age, race, the crime they have been searching for reimbursement for, and the earlier conviction inflicting the denial.
Even when your state’s legal professional basic’s workplace received’t present this info, you can request the functions and denial letters of all of the individuals who weren’t granted sufferer compensation attributable to a conviction. From there, you can construct a database to see precisely how this coverage performs out in your state.
For The Marshall Mission’s protection of this challenge in Ohio, constructing a database of data supplied within the functions and denial letters helped illustrate that the ban fell hardest on Ohio’s Black victims and their households. Whereas 42% of the candidates for sufferer’s compensation in Ohio that 12 months have been Black, they accounted for 61% of denials primarily based solely on their felony historical past.

Establish the particular data you need
Study the names of your required data
A vital objective of pre-reporting is to study what the data are particularly referred to as. You may’t depend on hoping that you just’re going to establish what you want with the data request itself. Understanding the precise title of a type or database makes it a lot more durable for the federal government to disclaim a request. For those who can’t work out precisely what a file is named, embody different particulars, akin to which department of an company maintains a sure database.
Asking for information factors or sorts of info, with out naming a selected file, just isn’t a super technique as a result of an company can say that you just didn’t establish an precise file for them to share, or they don’t have that sort of data. The important thing to success is figuring out what you want earlier than you ask for it. You are able to do this by:
Speaking to everybody concerned in your story, together with legal professionals, advocates, service suppliers, businesses and workers members, akin to public info officers. These are the individuals who have handled the difficulty at hand, or they’ve labored with impacted shoppers and would know the particular names of data or databases. Selecting up the telephone as a substitute of emailing will assist construct relationships with these vital stakeholders.
Researching earlier lawsuits and taking a look at displays to establish record-keeping techniques. Actual data are hooked up to lawsuits, so yow will discover the file in an unrelated lawsuit. This provides you the title of the file and an instance to share for those who’re advised that sort of file doesn’t exist.
Studying inspector basic stories and audits, as these paperwork usually refer to varied data that you could be need to observe down.
Reviewing any file retention schedules, information dictionaries, or file layouts you may get your palms on.
- A file retention schedule breaks down all of the sorts of data an company retains, together with all of its incident stories. Needless to say these could be technical and obscure, and a few businesses don’t have them. Nevertheless, generally even simply asking for the retention schedule can lead the company that will help you as a result of they’ll see that you’re working laborious to get questions answered and need to be sure you perceive what you’re seeing.
- The info dictionary or file structure. These are created by the company to put out what every subject in a database entails, so earlier than you request a database, you may be sure you know what fields you want. An company can provide you a database with out telling you what the fields imply, and for those who don’t know the right names of the fields, it may be inconceivable to investigate the information.
Requesting numerous paperwork to assist inform what paperwork you’re really searching for. These preliminary data requests could embody:
- Clean copies of varieties. You may ask for a clean copy of each type they’ve, or ask for a clean copy of a selected type you’re planning to request.
- Earlier FOIA requests. You may request an inventory of all the FOIA requests an company has obtained over the past three years to see what different individuals have requested and what they’ve been supplied.
- Receipts. Transactional receipts and invoices that affirm purchases are public file, and could also be useful in some circumstances.
- Document retention insurance policies. Most businesses are required to archive particular data for a predetermined period of time. These insurance policies can spell out the names of databases and varieties.

Subsequent steps after pre-reporting
Restrict your scope
Pre-reporting may also help you tighten the scope of your requests, which is essential for a lot of causes:
- Whereas submitting a FOIA request is free, businesses can cost newsrooms for fulfilling it, generally at an hourly charge. Knowledge evaluation by MuckRock exhibits that prices can range considerably by state. For instance, they discovered that businesses in Colorado can cost greater than $33 an hour for work on FOIA requests. For bodycam or surveillance footage in Ohio, businesses can now cost as much as $75 per hour of labor, with a most of $750 per video, and so they can require charges be paid upfront. Smaller requests ought to value much less in this sort of situation.
- Requesting a big timeframe, like 25 years of information, may gradual your request down. Almost definitely, the best way that the company stored its information has modified a number of instances.
- It’s good to grasp their strategies of information assortment, storage and archiving earlier than making your request. You possibly can be burying your self with means an excessive amount of documentation to sift by means of.
- Asking for roughly 10 years of information is an efficient rule of thumb. It’s price contemplating how related info is when it’s older than a decade. Making a smaller request can illustrate to the company that you just’re making an attempt to work with them in good religion.
Know the legislation
A file request denial is just the start. Many requests will ultimately contain authorized intervention, particularly for those who’re asking for years of data about violent incidents that authorities businesses don’t need you to have. With the belief that legal professionals will probably be referred to as sooner or later, doc every little thing alongside the best way, which incorporates sending an e-mail after each telephone name you may have with data custodians to doc what was mentioned.
Click on right here to obtain a printable checklist of related sources, together with professional bono authorized providers, authorized hotlines for journalists, and basic steerage on public data legal guidelines. And listed below are another authorized elements to remember:
- In some states, you must be a resident. That’s proper. In these six states, you must be a resident as a way to file a request: Arkansas, Tennessee, Kentucky, Virginia, Delaware and Alabama. Working with an area college or journalist primarily based within the state may assist in cases if you want a resident of that state to file the request.
- It’ll be more durable when delicate info is concerned. The toughest data to get contain kids, victims of crimes and data that reference medical circumstances. For those who’re being denied a complete file for a number of of those causes, then ask the company to simply redact the personal info. The entire file shouldn’t be closed off, until the file is listed in state statute as not being public.
- Constructive denial generally is a useful gizmo. Some states have a mandated variety of days throughout which they want to reply to a data request. In the event that they regularly miss these marks, you may argue that they’re, in impact, denying your request and you may proceed to enchantment it.
Strategize to keep away from over-redactions
One other impediment is that businesses will usually over-redact the data they ship you. Be sure you perceive what they’re redacting and work out if it’s authorized for that info to be withheld.
Earlier than the data custodian finalizes their response, ask for a pattern to see how a lot they plan to redact. The pattern might be:
- One type with the redactions
- A pattern of 5-10 pages if it’s a really lengthy file
- 100 rows of a spreadsheet
You may ask for particular statutes once they redact items of data so you may learn the statutes and see if they really apply. This may assist you determine in the event that they plan to over-redact, so you may right the difficulty earlier than they spend weeks or months over-redacting the entire set of paperwork.
In the event that they over-redact a considerable amount of data, it may take months for them to re-do the request, or in jurisdictions that cost for data and labor, you is likely to be advised you’ll should pay once more.
Take into account constructing your individual database
If the information you want is unreliable, or it merely doesn’t exist, chances are you’ll need to contemplate making your individual database. This methodology could be particularly helpful when it’s worthwhile to gather a bit of data that the federal government doesn’t already observe in a dataset. You too can take this strategy when coping with printed data that must be digitized.
For extra info on fact-checking a self-compiled database, take a look at this explainer that breaks down how two reporters fact-checked a database on the outcomes of arbitration for abusive jail guards in New York. Usually, it’s attainable to mix a big exterior database with a smaller one that you just’ve made.
If you’re making a database from scratch and need to brainstorm methods to set it up with our information editor, David Eads, request a free session right here.
Comply with up by telephone
It’s simpler to disregard an e-mail than a telephone name, and emails don’t construct relationships the best way that calls do. The individuals who course of these data really do usually have discretion on how shortly you’re going to get your data and what number of obstacles you’re going to face.
If somebody isn’t responding, e-mail the identical individual each two to 3 days for just a few weeks. Even for those who really feel ignored, don’t accuse them of ignoring you, and don’t focus the communication in your emotions. As soon as just a few weeks go by, begin copying different individuals on the company in order that they see your correspondence concerning the request. You could be well mannered whereas additionally being agency about what the legislation requires.
Reality-check your data request
One important fact-checking step is sending a letter outlining the assertions of your investigation and searching for a response earlier than it’s printed. This message could embody an inventory of findings that may seem in your story and provide the chance for an interview or assertion. This observe is useful for transparency and ensuring your interpretation of the varied public data is correct. Moreover, it’s best to preserve documentation relating to your entire efforts to hunt remark all through the reporting course of.
Elements to remember throughout your fact-checking course of:
- Be aware of timing if you ship the letter. For a giant investigation, chances are you’ll need to give no less than two weeks.
- If the recipient just isn’t responsive by e-mail, then it’s worthwhile to think about time to ship the letter by means of registered mail.
- Take into account if the recipient has the sources and savvy to reply shortly or if they’ll want extra time.
- For those who do get a response, you’ll want time to fact-check and incorporate it into your story.
- In some circumstances, it might be greatest to hyperlink to or embed a PDF of all the assertion from the company.
- Throughout the story, the response to an allegation ought to seem very near the place the allegation is raised.

Use this illustration
You might be welcome to republish the supplied illustration inside any tales derived from the supplies on this toolkit, together with any associated social media and publication promotion of these tales. Ana Galvañ should be credited in all makes use of, and you may study extra concerning the illustrator right here. The illustration shouldn’t be printed in unrelated tales. The illustration shouldn’t be cropped or altered in any means.

Type and requirements
As soon as a journalist has gained entry to delicate data by means of FOIA, moral accountability doesn’t finish there — it deepens. Earlier than publishing info in these data, use case-by-case judgment to evaluate the potential hurt to people or the general public advantage of disclosure.
Take into account whether or not the fabric accommodates personal info, akin to psychological well being or medical data, that would expose them to stigma. Even when these particulars are legally accessible, they might not be ethically justifiable to publish, particularly in the event that they don’t serve a transparent public curiosity.
On the identical time, some data — like a police division’s use-of-force coaching guide — can and ought to be shared to tell the general public. When weighing what to publish, ask: Who’s affected? What’s the potential influence? Is that this info important to holding energy to account or understanding systemic points? Moral FOIA journalism isn’t nearly transparency — it’s about accountability.As soon as a journalist has gained entry to delicate data by means of FOIA, moral accountability doesn’t finish there — it deepens. Earlier than publishing info in these data, use case-by-case judgment to evaluate the potential hurt to people or the general public advantage of disclosure.
Take into account whether or not the fabric accommodates personal info, akin to psychological well being or medical data, that would expose them to stigma. Even when these particulars are legally accessible, they might not be ethically justifiable to publish, particularly in the event that they don’t serve a transparent public curiosity.
On the identical time, some data — like a police division’s use-of-force coaching guide — can and ought to be shared to tell the general public. When weighing what to publish, ask: Who’s affected? What’s the potential influence? Is that this info important to holding energy to account or understanding systemic points? Moral FOIA journalism isn’t nearly transparency — it’s about accountability.

Share your work
Thanks for utilizing this toolkit to create your individual native felony justice reporting! Please assist us observe your work and doubtlessly share it in our publication by emailing us a hyperlink to your reporting.
Credit
REPORTING
Alysia Santo
PROJECT MANAGEMENT
Michelle Billman
EDITORIAL DIRECTION
Ruth Baldwin
EDITORIAL GUIDANCE
David Eads, Nicole Lewis
ILLUSTRATION
Ana Galvañ
ART DIRECTION
Celina Fang, Marci Suela
STYLE & STANDARDS
Ghazala Irshad
PRODUCT
Elan Kiderman Ullendorff, Ana Graciela Méndez
AUDIENCE ENGAGEMENT
Ashley Dye, Rachel Kincaid
COPY EDITING
Ghazala Irshad
OUTREACH
Ruth Baldwin, Michelle Billman, Terri Troncale