Citi Journey portal: Every thing you might want to know

Metro Loud
12 Min Read


The Citi Journey portal provides Citi cardholders the power to e-book a variety of journey, from flights and inns to rental vehicles and even experiences equivalent to excursions and attraction tickets. It may be a great use of ThankYou Rewards factors for individuals who desire the simplicity of a journey portal, as a substitute of leaping by means of the steps of transferring factors to Citi’s switch companions.

Bookings made by means of Citi Journey are additionally eligible for elevated bonus factors with choose Citi playing cards and are a strong strategy to benefit from perks like assertion credit and different advantages.

Let’s discover the Citi Journey portal, how one can use it and talk about any potential drawbacks. Moreover, I am going to evaluate how one can e-book journey and clarify how cardholders will pay utilizing their ThankYou Rewards factors.

What’s the Citi Journey portal?

The Citi Journey portal provides 4 forms of journey purchases:

  • Sights
  • Automobile leases
  • Flights
  • Inns

Journey purchases on the portal will be made utilizing Citi ThankYou Rewards factors, a bank card or a mixture of each.

For those who select to redeem factors for purchases made on Citi Journey, you could not be maximizing your hard-earned ThankYou Rewards factors as a result of redemptions are valued at a meager 1 cent per level.

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With the current adjustments to Citi’s lineup of bank cards and the introduction of latest playing cards, together with the Citi Strata Elite℠ Card (see charges and costs), the Citi Journey portal is on the radar of latest and potential cardholders.

The portal is profitable for Citi cardholders who want to earn bonus rewards on their purchases. For instance, the next Citi playing cards have elevated earnings on Citi Journey purchases:

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The data for the Citi Customized Money Card has been collected independently by The Factors Man. The cardboard particulars on this web page haven’t been reviewed or offered by the cardboard issuer.

Associated: The last word information to Citi ThankYou Rewards

Tips on how to use the Citi Journey portal

You may entry Citi Journey for those who maintain an eligible Citi ThankYou Rewards points-earning bank card. Click on this hyperlink and log in to your Citi account.

You probably have a number of Citi bank cards, you need to choose which card you need to use. As soon as you choose a card, you are prepared to begin reserving journey.

Tips on how to e-book flights utilizing Citi Journey

Reserving flights by means of Citi Journey is just like different issuer portals, equivalent to American Categorical Journey or Chase Journey℠. Merely enter your origin, vacation spot, variety of passengers, dates and sophistication of service.

In the meanwhile, you may e-book one-way and round-trip airfare, however not multicity itineraries.

Citi Travel home page
CITI TRAVEL

This is an instance of a flight search from Chicago to Los Angeles. In order for you a broad search of all of the airports at your origin and vacation spot, you may kind within the title of a metropolis as a substitute of a selected airport. This provides you the flexibleness to see completely different choices.

Citi Travel search for flights between Chicago and Los Angeles
CITI TRAVEL

You may filter your outcomes by most popular airline, stops, flight occasions or worth. You can too select “combine and match,” which pairs completely different airline carriers to get you the perfect worth doable.

Citi Travel flight upgrade options
CITI TRAVEL

Sadly, you can’t filter out fundamental financial system fares, and in an effort to choose a special fare class, you need to choose your flight after which scroll right down to see which fare varieties are provided.

I seldom use the Citi Journey portal to e-book flights. I’ve discovered from previous experiences that when coping with flight adjustments, cancellations or interruptions, it is more difficult to cope with a web-based journey company versus instantly with the airline.

Earlier than utilizing factors to pay for a flight in full or splitting the fee with a money copay, contemplate transferring factors to Citi’s switch companions. Transferring factors could price lower than utilizing factors by means of the portal, and is a greater strategy to get greater than 1 cent per level. For reference, based on TPG’s August 2025 valuations, Citi ThankYou Rewards factors are price 1.9 cents every.

Moreover, I extremely suggest evaluating costs earlier than reserving by means of the portal. Primarily based on information factors obtained in August 2024, Citi Journey flights had been about 10% greater than reserving instantly with the airline. It might be cheaper to e-book instantly with an airline or one other issuer’s journey portal, so you should definitely do your analysis.

Associated: Greatest methods to redeem Citi ThankYou Rewards factors

Tips on how to e-book inns utilizing Citi Journey

Reserving inns by means of Citi Journey isn’t any completely different from utilizing different journey portals.

For those who maintain the next Citi playing cards, listed below are some advantages you may obtain when reserving inns by means of the portal:

  • Citi Strata Elite Card: As much as a $300 annual resort credit score on a single pay as you go resort keep (minimal two-night keep)
  • Citi Strata Premier Card: A $100 resort credit score every calendar yr on a reserving of $500 or extra
  • Citi Status® Card (not open to new candidates): Obtain a fourth night time free on resort bookings, obtainable as much as twice per calendar yr

The data for the Citi Status Card has been collected independently by The Factors Man. The cardboard particulars on this web page haven’t been reviewed or offered by the cardboard issuer.

Citi Journey additionally has two resort applications that rival comparable choices by its opponents: Lodge Assortment and The Reserve. The Reserve charges are solely obtainable to cardholders of the Citi Strata Elite, the Citi Strata Premier and the Citi Status.

The Reserve by Citi Journey options five-star properties, and the Lodge Assortment options four-star inns. This is how the applications examine to one another:

Profit The Reserve Lodge Assortment
Every day breakfast for 2 Included Included
Complimentary Wi-Fi Included Included
Early check-in/late checkout Primarily based on availability Primarily based on availability
Room improve Primarily based on availability Not provided
On-property credit score $100 expertise credit score (redemptions range by property) None

For those who’re on the lookout for elevated resort perks, filter your outcomes by Lodge Assortment or The Reserve properties.

This is an instance of a Lodge Assortment property displaying the included advantages:

Citi Travel Luxury Collection
CITI TRAVEL

When reserving inns by means of the portal, you forfeit any elite standing earnings and advantages as a result of most loyalty applications require direct bookings to acknowledge elite standing. It is as much as you to determine if the advantages you surrender are price the additional ThankYou Rewards factors you earn when reserving through the portal.

I’ve Marriott Platinum Elite standing, so dropping out on perks equivalent to lounge entry at choose inns, 50% bonus factors and enhanced room upgrades isn’t a good trade-off, regardless of incomes bonus ThankYou Rewards factors as a Strata Premier cardholder.

Tips on how to e-book rental vehicles utilizing Citi Journey

Looking for rental vehicles feels easy and acquainted to what you may discover with different on-line journey businesses.

Citi Travel rental car booking landing page
CITI TRAVEL

After choosing a automobile, on the following web page, you may see the total particulars of the rental, together with the cancellation coverage.

Citi Travel rental car booking
CITI TRAVEL

When reserving a rental automobile by means of Citi Journey, you additionally lose out on profiting from any automobile rental firm elite standing and advantages you sometimes obtain when reserving instantly.

Associated: Hitting the street in your trip? Every thing you might want to find out about rental automobile elite standing

Tips on how to e-book points of interest utilizing Citi Journey

One standout function of the Citi Journey portal is the power to e-book points of interest. That is what makes the Citi Journey portal so helpful: You may e-book every little thing from flights and inns to actions in a single transaction.

Citi Travel attractions
CITI TRAVEL

If you seek for a vacation spot, you may see all obtainable choices. For instance, when looking in Los Angeles as a vacation spot, you will notice choices like a Hollywood ghost tour, a personal automobile switch from Los Angeles to Las Vegas, and an LA meals tour.

Citi Travel attractions in LA options
CITI TRAVEL

If you see an exercise or tickets you need to buy, click on on the tile. This can take you to a web page with particulars about this providing and the cancellation insurance policies.

Backside line

The Citi Journey portal means that you can make journey reservations for flights, inns, rental vehicles and even points of interest. The 2 principal advantages of reserving by means of the portal are the power to earn bonus ThankYou Rewards factors with an eligible Citi card and the power to pay to your buy utilizing your current Citi ThankYou Rewards factors.

For those who maintain the Citi Strata Elite, the Citi Strata Premier or the Citi Status, you should definitely benefit from your card’s journey advantages with Citi Journey, whether or not it is a journey credit score or a free night time perk with eligible bookings. Do not forget the trade-offs of reserving with a portal versus reserving instantly.

If comfort is your deciding issue, this user-friendly portal provides many choices when planning your upcoming trip.

Associated: Citi Strata Elite evaluate: Distinctive assertion credit and Admirals Membership entry

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