Again within the day, mid-sized cities like Memphis, Kansas Metropolis and Pittsburgh have been dwelling to bustling airline hubs — crossroads of the nation the place hundreds of thousands of connecting passengers handed via annually.
These days, nevertheless, are lengthy gone.
As airways consolidated and developed their networks, these airports shifted from connecting factors to purely origin-and-destination (O&D) gateways. In different phrases, they went from being main hubs facilitating connections to airports primarily serving vacationers who really dwell in or go to the world.
That shift has compelled airports to rethink their objective and their design. Gone are the layouts optimized for fast connections and hub operations; of their place are amenities that prioritize comfort, effectivity and a way of place for native vacationers.
Pittsburgh Worldwide Airport (PIT) is the most recent airport to reinvent itself. Since 2021, a significant $1.7 billion glow-up and reconfiguration has been underway.
The opening of the Terminal Modernization Program (TMP) is simply weeks away — earlier than the Thanksgiving vacation, as TPG first reported — and upfront of the opening, I traveled to Pittsburgh with TPG’s Ben Mutzabaugh to get a sneak peek of what flyers can quickly count on.
The excellent news? There’s lots to like, even for many who might need fond recollections of US Air’s (and later US Airways’) hub operation at PIT.

Departures space
From the second you pull as much as the brand new facility, you will probably be wowed by what you see, even if you happen to’re not an area who will immediately respect the improve.
1 of 3
ZACH GRIFF/THE POINTS GUY
To start out, the three-level departures and arrivals corridor is a glistening new construction constructed adjoining to the present airport concourses.
Reward your inbox with the TPG Every day publication
Be part of over 700,000 readers for breaking information, in-depth guides and unique offers from TPG’s consultants

It is situated on the intersection of the C and D concourses and designed to focus the expertise on departing and arrival site visitors. (With no bustling hub, PIT’s site visitors consists of simply 3% connecting flyers.)

Departing vacationers will probably be dropped off on the high degree of the ability, the place you will catch a glimpse of the previous landside terminal facility, in addition to the all-new parking storage and outside parking areas (extra on that later).
Irrespective of the season, PIT’s new four-lane departures curb retains you protected against the weather due to the roof overhang that covers a lot of the lanes.
There are three entrance vestibules to the brand new terminal, all resulting in the dramatic new check-in space.

I recommend coming into via the center vestibule to maximise your possibilities of oohing and aahing on the new terminal.
For me, the issues that instantly caught my eye embody the hovering excessive ceilings, the plethora of pure gentle, the tree-inspired columns and the constellation-style lighting.
1 of 3
ZACH GRIFF/THE POINTS GUY
Collectively, these components are designed to offer vacationers a really feel for Pittsburgh’s bushes and rolling hills.
I really like how the ceiling undulates to naturally information flyers towards the brand new centralized safety space.

However earlier than getting there, you may have to cease on the modernized check-in desks situated alongside the perimeter of the departures space.

As a result of American and Southwest are PIT’s two largest airways, they received the check-in desks closest to the safety lanes. (Don’t be concerned, not one of the walks are lengthy right here.)
1 of 2
ZACH GRIFF/THE POINTS GUY
On the way in which to safety, you will go PIT’s flagship piece of artwork, a kinetic cell named “Pittsburgh” by Alexander Calder, in addition to a Hudson Information, Camden Meals Co. and a set of restrooms.
Talking of restrooms, every is designed with a singular piece of artwork hanging close to the doorway. All restroom doorways open outwards, and you may even discover a small recent flower association subsequent to every mirror, a la Lufthansa top quality.
1 of 4
ZACH GRIFF/THE POINTS GUY
You will discover plenty of seating earlier than safety — an intentional design selection, defined Bob Kerlik, PIT’s director of public affairs — as a result of many PIT vacationers prefer to drop off their family members contained in the terminal (and decide them up inside too).
1 of 2
ZACH GRIFF/THE POINTS GUY
The 12-lane safety checkpoint will convey a much-needed screening capability enhance for PIT, hopefully eliminating the early-morning rush-hour strains you discover right now within the current facility.
1 of 2
ZACH GRIFF/THE POINTS GUY
You will discover each kind of safety lane right here — Clear, Precheck, precedence and basic — all of which will probably be processed utilizing the TSA’s newish blue Analogic machines.
1 of 3
ZACH GRIFF/THE POINTS GUY
After safety, passengers will stroll over a brief bridge decked out with an enormous digital display exhibiting rotating silhouettes of Pittsburgh’s much more well-known bridges, after which into one small tunnel earlier than being deposited into the central terminal core.

Anybody who’s been via PIT lately will shortly understand that this new setup is lacking one factor: the automated folks mover.
The brand new terminal was constructed adjoining to the gate areas, making for a much more environment friendly departing and arrival expertise for vacationers. It is also a cheaper resolution for airways, saving them an estimated $20 million yearly, in accordance with PIT authorities.
Whereas the brand new terminal certain is eye-catching, the airport is not renovating (a minimum of, not but) the gate areas. You will discover some upgrades, resembling modernized restrooms and up to date digital signage and wayfinding close to the gates, however the concourses nonetheless largely resemble what they did again when US Airways jets may very well be seen at most gates.
1 of 2
ZACH GRIFF/THE POINTS GUY
This design stands in stark distinction to different mid-size former hub airports, like Kansas Metropolis, which have rebuilt their terminals — together with gate and concourse areas — from the bottom up.
That additionally means there is no extra room for brand spanking new lounges; you will nonetheless discover an Admirals Membership and a common-use The Membership at PIT because the airport’s two lounges.
Arrivals space
Arriving passengers are additionally in for a deal with, as home arrivals will stroll on to the exit with out hopping on a prepare.
There are eight baggage declare belts, 4 fewer than the present facility, however they’re all nicer, newer and — maybe most significantly — speedier than the previous terminal. That is as a result of airways will not have to drive the luggage between the concourses and the landslide terminal. Every part will occur in a single facility, lowering the size that baggage have to journey from eight to 3 miles.
1 of 3
ZACH GRIFF/THE POINTS GUY
The luggage claims even have distinctive paintings. 4 of them characteristic rotating phrases that evoke vacationers’ emotions whereas ready for his or her baggage; the opposite 4 characteristic life-size wood sculptures made regionally.
1 of 3
ZACH GRIFF/THE POINTS GUY
Talking of paintings, Pittsburgh did one thing I have never seen earlier than in all my travels. It turned the flight data shows into artwork. Sure, you will nonetheless simply catch a glimpse of your flight standing, however these shows at the moment are wrapped in wooden that is grown and handcrafted in Pittsburgh, including much more native aptitude to the airport.
1 of 2
ZACH GRIFF/THE POINTS GUY
One other aspect designed to resemble the locale is the addition of 4 outside terraces: two situated landside and two post-security. Sadly, simply one of many smaller, extra modest ones will probably be open on day one.

The bigger, extra spectacular decks will not be prepared till the spring, mentioned Kerlik.
That mentioned, they look like definitely worth the wait — particularly the one adjoining to the worldwide arrival space, which will probably be fantastically manicured and supply pop-up concessions and extra.

Vacationers arriving from worldwide locations who have to clear customs and immigration will go via a brand new federal inspection station, which connects to the principle arrivals corridor with a hallway decked out in native paintings.
1 of 2
ZACH GRIFF/THE POINTS GUY
After arriving, all vacationers will discover themselves on the second degree of the departures and arrivals corridor.
Household and pal pickup will happen on this degree, whereas rideshares, shuttle buses and entry to the brand new storage can be found on the bottom degree.
1 of 1
ZACH GRIFF/THE POINTS GUY
Rideshare pickup has a devoted space with angled parking spots so vacationers can simply see the license plate of their assigned automobile.
In the meantime, a coated walkway results in the brand new five-story parking storage. The bottom ground will probably be dwelling to the brand new consolidated rental automobile facility, whereas the remaining flooring (minus the roof) supply 3,271 coated parking areas — 3 times greater than the earlier facility.
For many who do not thoughts braving the weather, there’s additionally a big open-air parking zone adjoining to rideshare pickup with room for two,800 automobiles.
Charges for parking are anticipated to be introduced within the coming weeks.
Backside line

All in all, Pittsburgh’s finished a terrific job reinventing itself for a post-hub period.
Whereas some airports may hearken again to the glory days once they had extra connectivity and hundreds of thousands extra passengers, PIT is absolutely leaning into its new actuality as an origin and vacation spot airport.
The excellent news is that vacationers will now get pleasure from a much more environment friendly and modernized journey expertise, on par with a number of the nicest new U.S. airport terminals.
In fact, one may want they did not have to cease in New York, Chicago, Philadelphia or Atlanta to get to a number of the extra far-flung locations from Pittsburgh these days, however a minimum of the bottom expertise will probably be world-class.
Associated studying: