Peloton stationary bikes on the market on the firm’s showroom in Dedham, Massachusetts, U.S., on Wednesday, Feb. 3, 2021.
Adam Glanzman | Bloomberg | Getty Photographs
Peloton is recalling its authentic Bike+ after receiving reviews that the seat submit broke and indifferent from the tools throughout use, main to 2 accidents, the Client Product Security Fee mentioned in a information launch Thursday.
The recall impacts 833,000 models, touching each authentic Bike+ the corporate has ever bought. The bikes have been bought between January 2020 and April 2025 however Peloton stopped manufacturing them in 2022.
The recall comes after Peloton acquired two reviews of accidents “resulting from a fall” after the submit broke off, the CPSC mentioned in its launch. It acquired three reviews in whole concerning the situation.
The CPSC mentioned shoppers ought to instantly cease utilizing the bikes and speak to Peloton for a free restore. The corporate is providing a free seat submit that customers can set up at residence, the company mentioned.
In a press release Thursday, Peloton mentioned, “The integrity of our merchandise and our Members’ well-being are our prime priorities.” The corporate inspired customers to request the brand new half “as quickly as potential.”
The discover Thursday marks the second time Peloton has needed to recall certainly one of its bike fashions resulting from points with the seat submit.
In Might 2023, the corporate recalled each base Bike mannequin that it ever bought, totaling 2.2 million models, after receiving 35 reviews of the seat submit breaking and detaching throughout use. The problem led to 13 accidents, together with a fractured wrist, lacerations and bruises.
On the time, the corporate mentioned the recall led to greater than anticipated membership churn, as between 15,000 and 20,000 folks paused their month-to-month subscriptions whereas ready for the seat submit to get replaced. Changing the components value at the least $40 million throughout its fiscal 2023 fourth quarter, the corporate mentioned on the time.
The recall Thursday, the fifth since Peloton’s founding, comes as CEO Peter Stern appears to get the health firm again to progress and transfer previous the various points it has confronted since its founding.
Altering shopper dynamics have plagued the corporate because the finish of the Covid-19 pandemic, however so have its remembers, together with one for its Tread+ treadmill in 2021 after a baby was killed.
Simply over a month in the past, Peloton relaunched its product assortment, raised costs and unveiled new options forward of the essential vacation buying season.
The present quarter is Peloton’s greatest for {hardware} gross sales.
The corporate is anticipated to report first quarter fiscal 2026 earnings after the bell on Thursday.
