Hurricane Melissa swept throughout the Caribbean as a catastrophic Class 5 storm final week, leaving a path of destruction in its wake. Since then, many resorts throughout Jamaica have closed — however they’re already working arduous to rebuild and reopen.
Properties from main manufacturers like Hyatt are conducting injury assessments and have paused reservations, whereas Hilton-affiliated resorts stay operational, the resorts informed TPG. All-inclusive choices from Sandals Resorts Worldwide have additionally closed however put a staggered opening schedule in place, relying on the placement and the quantity of harm sustained.
Inns are additionally working to assist these round them, taking good care of friends and elevating cash for affected communities.
That is every part vacationers have to learn about Jamaica’s main factors properties and the way they plan to welcome friends once more within the close to future.
Hyatt
World of Hyatt counts 13 properties and accomplice resorts in Jamaica, together with some beneath the Breathless, Bahia Principe, Secrets and techniques and Mr & Mrs Smith manufacturers. An organization spokesperson informed TPG at the least eight of these resorts are at the moment closed and never accepting any new reservations by Jan. 31, 2026: Breathless Montego Bay Resort & Spa, Desires Rose Corridor Resort & Spa, Hyatt Zilara Rose Corridor, Hyatt Ziva Rose Corridor, Secrets and techniques St. James Montego Bay, Secrets and techniques Wild Orchid Montego Bay, Jewel Grande Montego Bay Resort & Spa and Zoetry Montego Bay Jamaica.
The spokesperson added the corporate is “conducting an in depth evaluation to find out the extent of the bodily injury to all properties,” and can waive cancellation charges for reservations by Jan. 31, 2026. Hyatt can be waiving room charges for friends who have been already at one of many affected properties and are ready to have the ability to get again residence.
Vacationers with questions on a keep in Jamaica can name the Hyatt World Care Middle at 800-233-1234.
Total, the spokesperson stated Hyatt was “dedicated to helping native communities and contributing to Jamaica’s broader restoration efforts following this devastating climate occasion.”
Hilton
In complete, there are 5 Hilton Honors resorts in Jamaica: 4 beneath the SLH Lodge model and one Tapestry Assortment by Hilton.
A spokesperson for Hilton informed TPG the independently owned and operated ROK Lodge Kingston, Tapestry Assortment by Hilton was “open and working, and we have now no experiences of great property injury.” The spokesperson added the corporate was waiving modification and cancellation penalties for friends whose journey plans have been affected by the hurricane.
Equally, the S Lodge Montego Bay and S Lodge Kingston, each SLH resorts, remained operational, in keeping with their web site. S Lodge Montego Bay can be offering full refunds to anybody with confirmed bookings who cannot journey there by Nov. 8, in addition to restricted facilities compensation for friends who arrive by Nov. 15.
Sandals Resorts Worldwide
Sandals Resorts Worldwide operates each Sandals and Seashores resorts in Jamaica. The corporate has eight all-inclusive resorts there in complete.
Whereas all stay closed, the corporate informed TPG that Sandals Dunn’s River, Sandals Royal Plantation, Sandals Ocho Rios, Sandals Negril and Seashores Negril all plan to reopen Dec. 6, 2025, following “the clearing of particles and completion of landscaping and restore work at every location.” Once they reopen, all services and facilities are anticipated to be out there to friends.
The remaining three resorts (Sandals Montego Bay, Sandals Royal Caribbean and Sandals South Coast) aren’t anticipated to reopen till Could 30, 2026.
Within the meantime, the corporate stated the nonprofit Sandals Basis is working to assist affected communities in Jamaica.
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