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A common view exhibits the brand of South Korean on-line supply service Coupang, at a constructing housing the corporate’s headquarters in Seoul on Dec. 9, 2025.
Jung Yeon-je | Afp | Getty Pictures
South Korean on-line retail big Coupang mentioned it’ll provide 1.69 trillion South Korean received ($1.17 billion) in compensation to 34 million customers affected by an enormous knowledge breach disclosed final month.
The corporate mentioned in a assertion Monday native time that it deliberate to supply prospects with buy vouchers totaling 50,000 received for numerous Coupang providers.
Former prospects who closed their Coupang accounts following the information breach are additionally eligible to obtain the vouchers.
Coupang mentioned customers can verify their eligibility for the vouchers beginning Jan. 15, in line with a Google translation of the assertion in Korean.
Harold Rogers, interim CEO for Coupang Corp., described the transfer as a “accountable measure for our prospects,” and mentioned the corporate would “fulfill its duties to the tip.”
“I as soon as once more deeply apologize to our prospects,” he mentioned within the assertion.
Rogers’ apology got here a day after Coupang founder Kim Bom additionally apologized, saying that he was “devastated” by the frustration individuals have skilled.
The information breach, which was revealed on Nov. 18, led to the resignation of CEO Park Dae-jun earlier this month.
Coupang founder Kim Bom mentioned in a separate assertion that the corporate had failed to speak clearly from the outset of the incident.
The U.S.-based chairman acknowledged his apology was “overdue,” explaining that he initially believed it was finest to speak publicly and apologize solely after all of the details have been confirmed.
“Looking back, this was a poor judgment. Whereas Coupang labored tirelessly to resolve the scenario, I ought to have expressed my deepest regrets and honest apologies from the start. My coronary heart has been heavy ever since I first discovered of the information breach,” Kim mentioned.
Kim added that the corporate has recovered all of the leaked buyer data by means of cooperation with the federal government, in addition to the storage units belonging to a suspect behind the information breach.
He additionally mentioned the shopper data saved on the suspect’s laptop was restricted to three,000 information and that it was not distributed or offered externally.
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